The Skagit’s Health & Sanitation Guidelines

The Skagit Casino Resort has been working very hard during our temporary closure to enhance our health and disinfecting guidelines in order to ensure that our property is a safe place for our guests and employees to visit. Here’s a look at some of the changes that we’ve implemented in order to make sure that our resort meets or exceeds CDC guidelines.

The Skagit Casino Resort is now a non-smoking casino floor.

The Winner’s Lounge has been designated as the only players’ smoking area in the casino. The doors will remain closed to prevent smoke from entering the casino floor, and we have re-engineered the ventilation system.

When You Arrive…

Accessing The Casino

Access to the casino will be restricted to the front main entrance, allowing our Security team to conduct non-invasive temperature checks, utilizing non-touch thermometer devices, and enforce the use of masks before admittance. Guests confirmed to have a temperature over 100°F will not be permitted to enter and will be welcomed back at a later time. Guests enter at their own risk.

Guests will be asked to exit the casino using our northern set of doors to ensure ample room at the main entrance for screening and to allow security to moderate the number of patrons in the building.

Returning Later…

The Pacific Showroom

Concerts in The Pacific Showroom are being postponed at this time.

The Winner’s Lounge Events

The Skagit Winner’s Lounge has been designated as the only players’ smoking area in the casino. The doors to The Winner’s Lounge will remain closed to prevent smoke from entering the casino floor, and we have re-engineered the ventilation system.

Encore

Our Encore Restaurant will remain closed indefinitely.

The Market Buffet

Upon reopening, our Express Eats dining venue will be located in the previous home of The Market Buffet, allowing for more room for social distancing. We are currently working on a long-term design which will allow us to feature a more extended menu selection; coming this fall.

The Skagit Hotel and The Skagit Ridge Hotel

The Skagit Hotel and The Skagit Ridge Hotel will remain closed until further notice.

While You’re Here…

Modified Operating Hours

Operating hours for The Skagit Casino Resort have been limited to allow for a property wide deep cleaning every night.

We will be open from
10AM – Midnight Daily

Physical Distancing

Guests and employees shall practice physical distancing by standing a minimum of 6’ apart from one another. We will be operating at a reduced 30% guest capacity limit. Restaurants and bars will reduce seating capacities to allow for a minimum of six feet between each seated group/party of guests. Some slot machines will be disabled with the chairs removed to allow for physical separation between guests. Table games will remain closed until further notice. Tobacco Shop entry will be restricted to only one guest at a time.

Self Serve Beverage Stations

Self-service beverage stations will remain open. Complimentary soft drinks and coffee will be provided by beverage servers on the casino floor.

Plexiglass Partitions

We have installed plexiglass partitions at all point of sale locations, including the gas station, as well as between designated slot machines.

Hand Sanitizer

Hand sanitizer dispensers have been installed throughout the casino, hotel public areas, hotel corridors, reception areas, meeting rooms, restaurant entrances, and restroom entrances.

Cleaning Protocols

Skagit Valley Casino Resort has implemented both General and Specific Covid-19 Workplace Protocols (CWPPs) for its operations, in preparation for employees and customers returning to the casino.  The CWPPs are based upon the guidance of the Centers for Disease Control (CDC), Federal Occupational Safety and Health Administration (OSHA), Washington State Governor’s Office, and Washington State Department of Health.  The health and safety of our employees and guests is our number one priority.

FAQ’s

Q: What happened to my March offers I had before the casino closed?
A: Your March offers are still available but expire June 30, 2020.
Please visit us at Rewards Club for any specifics.

  Q: I have a slot ticket from before the closure, is it still valid?
A: Any tickets printed on or between the gaming dates of February 17th thru March 17th will be honored / redeemed until July 24th

Q: Why did you take so long to reopen?
A: Safety is priority number one. It wasn’t enough for us to simply put in added CDC recommendations and continue operations as normal – we wanted to ensure the data and science backed up the decision from a health and safety standpoint.

Q: Why aren’t you open 24 hours?
A: The Skagit Casino Resort has never been a 24-hour casino floor. The reasoning behind this is to ensure daily deep cleaning of the entire property. Now, more than ever, this decision becomes especially crucial.

Q: When will your next concert be held?
A: Pacific Showroom Entertainment will resume when deemed safe enough to hold such events, please check our website for the most current information.

Q: Why did you decide to have a smoke-free casino? Will it last?
A: The Skagit Casino Resort is now a smoke-free property; including vaping. This will remain in effect indefinitely; our safety measures and the wellness of our employees and guests dictated this decision.

Q: Can I book a hotel room?
A: Our hotel will remain closed until further notice; watch for updates on our website.

Q: When will the buffet open again?
A: To ensure the health and safety of our guests, we have decided to expand the Express Eats operations into the old buffet setting as well as creating a new food & beverage option – Express Sweets!

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